RepTrack Pro logo RP
RepTrack Pro Interactive Support Center
Version 2.0 support, beginner friendly

Start here, then follow the steps one by one.

This support page is built for new users and returning users who want clear, point-to-point help. You can search across guides, filter by feature area, and open step-by-step walkthroughs for the current RepTrack Pro implementation without reading everything at once.

Search updates the guide cards and FAQs below in real time.

Start Here

What works today and what to do first

RepTrack Pro currently works as a five-tab iPhone app: Dashboard, Workouts, Programs, History, and Profile. Core workouts, templates, plans, PDF export, optional HealthKit, optional iCloud backup, widgets, notifications, and help flows are all present in the current build. The cards below tell a beginner where to start.

1

Set up your profile

Complete onboarding first. Your units, body metrics, and training goal shape how the app displays progress and suggestions.

2

Use Workouts daily

Workouts is the center of daily use. This is where you start sessions, log sets, use templates, and save results.

3

Use Programs when you want structure

Programs is for guided plans, including plan generation and imported trainer files that become reusable templates.

4

Protect your data early

Export a PDF report and learn the iCloud backup flow before making large changes, restoring, or moving devices.

Interactive Guides

Filter by feature, then open the exact steps you need

Pick a category if you want to narrow the page, or use search above. Each guide opens into a beginner-friendly walkthrough. The steps below are written against the current 2.0 implementation, not the longer roadmap.

Setup Beginner

Complete your first setup without guessing

Use this if you just installed the app and want a clean starting point before you log workouts or create plans.

Best first guide for brand new users

What this does

The onboarding flow sets the baseline for your units, profile screens, progress charts, and parts of the app's recommendation logic.

Step-by-step

  1. Open RepTrack Pro and start the onboarding flow when the welcome screen appears.
  2. Enter your name and choose the measurement system you actually want to use every day.
  3. Fill in body metrics, body type, fitness level, and primary goal as accurately as you can.
  4. Complete the strength assessment if you want a better baseline for future suggestions.
  5. Finish onboarding, then land on Dashboard or jump straight to Workouts if you are ready to train.
Good to know HealthKit is optional. You can finish setup without it and still use the app normally.
Workouts Core Flow

Start and finish your first workout correctly

This is the daily core flow. If you only learn one thing first, learn how to start, log, and end a workout the right way.

Most used feature in the app

What this does

This flow creates the workout record that powers History, Dashboard summaries, personal records, and streak-related views.

Step-by-step

  1. Open the Workouts tab and choose quick start, a template, or a scheduled session.
  2. Add or confirm your exercises before you begin your sets.
  3. For each set, enter the values the app requests for that exercise type, such as weight, reps, duration, or distance.
  4. Use the rest timer between sets and adjust the workout if the real session changes from your original plan.
  5. End the workout through the normal completion flow so the session is saved and appears in History.
Good to know If you force-close the app before ending the workout, the workout may stay incomplete and not appear as a finished history entry.
Workouts Templates

Use templates, schedules, and the exercise library without getting lost

This guide helps you understand how the Workouts area splits between workout execution, scheduling, and exercise browsing.

Useful after your first saved workout

What this does

Templates let you repeat known sessions, Schedule helps you see upcoming workouts, and Library helps you choose exercises or learn what a movement does.

Step-by-step

  1. In the Workouts tab, use the workout segment when you want to start or manage a session today.
  2. Open template cards when you want repeatable structure instead of building each workout from scratch.
  3. Use the schedule segment when you want to see planned sessions and upcoming workout dates.
  4. Use the library segment to browse categories, muscle groups, and exercise details before adding movements.
  5. Return to workout execution once you know which session or exercise you want to use.
Good to know Default templates are bundled in the app, while custom templates are the ones you create or save from your own flows.
Programs Guided

Create your first structured program

Use this if you want the app to build more structure for you instead of running only one-off workouts.

Best when you want weekly structure

What this does

The Programs tab can generate workout and nutrition structure based on your goal, schedule, and preferences.

Step-by-step

  1. Open the Programs tab and start the plan creation flow.
  2. Choose your goal, training frequency, plan duration, and time available per workout.
  3. Add preference details such as difficulty, equipment, or diet preferences where requested.
  4. Generate the plan, then review the overview, workout days, and nutrition sections before relying on it.
  5. Use the generated workout days back in the Workouts and Schedule flows for actual execution.
Good to know The app can use configured external AI providers or fallback logic depending on your build setup, so plan richness may vary.
Programs Import

Import a trainer document and turn it into something usable

Use this when you already have a workout file from a coach, trainer, or spreadsheet and you want it inside the app.

Supports PDF, DOCX, CSV, and spreadsheet-style files

What this does

Document import helps convert outside workout plans into reusable templates inside RepTrack Pro.

Step-by-step

  1. Open Profile > Settings > Data Management.
  2. Choose Import Workout Document.
  3. Select a supported file from your device or files provider.
  4. Review the imported result and pay close attention to automatic exercise matching.
  5. Save the imported structure as templates, then test those templates before relying on them for a real session.
Good to know Import is active, but source files vary. Always review the imported structure before first use.
Data Export

Export your workout data the way the current app supports it

Use this when you want a readable copy of your workout history before clearing data, changing devices, or sharing progress.

Current export format is PDF

What this does

The current export flow generates a PDF report that you can preview and share using the iOS share sheet.

Step-by-step

  1. Open Profile > Settings > Data Management.
  2. Tap Export Workout Data.
  3. Wait for the PDF report to finish generating.
  4. Review the export result, then use the share sheet to save or send the report.
  5. Keep a recent export before destructive actions or major troubleshooting steps.
Good to know Older help text referenced more export formats, but the current shipped flow is a PDF report.
Data Backup

Use iCloud backup and restore carefully

This is the guide to read before you reinstall the app, switch devices, or attempt a restore from an older backup.

Optional feature tied to your Apple account

What this does

The app can create backups in your private iCloud / CloudKit context and restore from available backups when needed.

Step-by-step

  1. Open Profile > Settings > iCloud Backup.
  2. Confirm you are signed in to iCloud and that iCloud Drive is available on the device.
  3. Tap Backup Now before any risky change if you want the newest possible restore point.
  4. Review the list of available backups and choose restore only when you are sure you want to replace your current local state.
  5. After restoring, verify your core data in Profile, Workouts, and History before making more edits.
Good to know Restore can overwrite the app's current local data with the selected backup state.
Data Integrations

Understand HealthKit, notifications, widgets, and Live Activities

These features improve the app when enabled, but they are optional and depend on your permissions and device support.

Best if you want deeper Apple integration

What this does

Apple integrations help the app show richer recovery data, send reminders, and surface workout status outside the main app view.

Step-by-step

  1. Enable HealthKit if you want more recovery, readiness, and health-context features in Dashboard and Profile.
  2. Allow notifications if you want workout reminders, rest timer alerts, and related reminders.
  3. Add the widget from the iPhone Home Screen if you want quick glance information outside the app.
  4. Start a workout on a supported device if you want Live Activities or lock-screen workout visibility.
  5. If these features look stale, recheck permissions first, then re-open the app or re-add the widget.
Good to know The app works without these integrations, but the experience is deeper when they are enabled and supported by the device.
Support Contact

Get help quickly when something feels wrong

Use this when the app is behaving unexpectedly and you want the fastest way to self-check first, then contact support if needed.

Current support channels are in-app help and email

What this does

The current support flow is intentionally simple: check the in-app help screen, use this support page, then email support if you are still blocked.

Step-by-step

  1. Open Profile > Settings > Help & Support first if you are already inside the app.
  2. Check the built-in FAQ and use the link back to this support page for more detailed guides.
  3. If you still need help, send an email to support@reptrackpro.org.
  4. Include your app version, iOS version, the exact screen where the issue happens, and what you expected to happen.
  5. If the issue involves missing data, mention whether it happened after restore, reinstall, import, or a device change.
Good to know Social/community channels referenced in older code comments are not the active support path in the current user-facing build.
Troubleshooting

The fastest checks before you assume something is broken

These are the most common current issues and the first things a beginner should check before escalating to support.

Health data looks missing

Check permissions first. Health-based features depend on HealthKit access and recent Apple Health data being available.

  • Go to Settings > Privacy & Security > Health > RepTrack Pro.
  • Confirm the relevant Health permissions are still enabled.
  • Re-open the app and let Dashboard or Profile refresh.

A workout did not show in History

This usually happens when the workout was not completed through the normal finish flow.

  • Return to Workouts to check whether the session is still active.
  • Finish the workout normally if it is still open.
  • Future sessions should always end through the completion screen.

Plan output looks simpler than expected

The current build can use provider-backed generation or fallback logic. The fallback path is often more conservative.

  • Review the plan structure rather than assuming it is broken.
  • Check imported templates carefully if the plan came from a document.
  • Contact support only if the result looks incomplete, empty, or obviously malformed.

Widget or Live Activity looks stale

Widgets update on a system-controlled schedule, not instantly like an in-app screen.

  • Open the app again and complete a workout if new data should exist.
  • Wait briefly for the system to refresh the widget timeline.
  • Remove and re-add the widget if it still looks wrong.
FAQ

Open only the answers you need

These answers also respond to the search box above. If you search, matching FAQs stay visible and non-matching ones are hidden.

Most beginners should start with Workouts if they want to train right away, or Dashboard if they want to understand the app layout first. Use Programs once you want a more guided long-term structure.

Yes. HealthKit is optional in the current build. The app still works without it, but some recovery, readiness, calorie, and health-context views become more useful when HealthKit is enabled.

The current export flow generates a PDF report. It is created inside the app, then shared through the iOS share sheet.

Yes. If the app and device state allow it, create a fresh backup before a restore, reinstall, or large data change. That gives you the most recent restore point and reduces the risk of relying on an older backup.

No. In the current app, generated plans and set suggestions are helpful guidance, not guaranteed coaching instructions. Review the output before using it and adjust or ignore anything that does not fit your needs.

Use Profile > Settings > Help & Support first, then email support@reptrackpro.org if you still need help. Include your app version, iOS version, and the exact screen or workflow where the issue happens.

Best Practices

Small habits that make the app easier to use

These are simple habits that make the beginner experience smoother and reduce common support issues.

1

Enter real values

Accurate units, metrics, and logged set data make the app's progress views much more useful.

2

Finish the workout cleanly

Ending workouts through the normal completion flow is the safest way to get correct history and analytics.

3

Review imports and AI output

Generated plans and imported templates should be checked before first use, especially if the source came from outside the app.

4

Back up before risky changes

Use PDF export and iCloud backup before restore attempts, data clearing, or device changes.